Privacy Is Our Promise

We respects your privacy and is committed to protecting it at all times. We don’t share any of the information you provide with others, unless we say so in this Privacy Policy, or when we believe in good faith that the law requires it. You should review this Policy and our related Terms of Use. By accessing our websites and using our services, you agree to this Privacy Policy and to be bound by our Terms of Use. The purpose of this document is to outline how we complies with confidentiality and privacy obligations. Going forward, patients will be assured that their privacy will be protected when visiting our practice; that the information collected and retained in our patient records is correct and up- todate; and that they can access their information for review.

We may access information:

  • provided directly by the patient.
  • provided on the patient’s behalf with the patient’s consent.
  • from a health service provider who refers the patient to medical practitioners.
  • from health service providers to whom patients are referred.

The use of information that we collect from you:

When you create an account to become a registered user on our site, or choose to interact with us in other ways, such as subscribing or purchasing an product, applying for our membership, submitting questions or comments or requesting information or materials, we will collect certain personal information from you. The type will vary but may include name, address, phone number, billing and delivery information, email address, credit card information and other demographic information. We do not collect Social Security numbers via our website.

We will not use or disclose your personal information to any other persons for any other purpose unless:

You have consented. For patients, the use or disclosure is for a purpose directly related to providing you with health care and you would reasonably expect us to use or disclose your personal information in this way;
For other individuals, the use or disclosure is for a purpose related to providing you with services and you would reasonably expect us to use or disclose your personal information in this way;
We have told you that we will disclose your personal information to other organisations or persons.

What kind of information we collect:

We collect personal information from you that is reasonably necessary to provide you with health care services. Often this may include collecting information about your health history, family history, your ethnic background or your current lifestyle to assist the health care team in diagnosing and treating your condition. We collect personal information from you that is reasonably necessary to engage with you for the primary purpose, including the provision of services we are providing to our customers.

Who may access the Information

Your personally identifiable information can be accessed only when the employees who are designated to carry out your requested activity, and all such employees are bound to strict confidentiality obligations. The employees will take reasonable steps to correct personal information where it is satisfied they are not accurate or up to date. From time to time they will ask patients to verify the personal information filled by them is correct and up to date.We take appropriate steps to protect the personal information you share with us. We have implemented reasonable technology and security features to safeguard the privacy of your personal information. However, you must appreciate and understand that complete confidentiality and security is not yet possible over the Internet, and privacy cannot be assured in your communications to us. You acknowledge that personal information is disclosed at your own risk, and may be subject to unauthorized use by others. This may result in you receiving unsolicited messages from other parties. We are and will not be responsible in any manner for direct, indirect, special or consequential damages, howsoever caused arising out of the communication of information to us. We will permit only authorized employees, who are trained in the proper handling of customer information, to have access to that information.

Your Prescription will be Confidential

Confidentiality is one of the core duties of medical practice. It requires health care providers to keep a patient’s personal health information private unless consent to release the information is provided by the patient. Patients routinely share personal information with health care providers. If the confidentiality of this information were not protected, trust in the physician- patient relationship would be diminished.

Information found in prescription files

Demographic information

Information about a patient’s state of health

History of prescription drug use

Other non-drug treatments

Use of alcohol, nicotine or illicit substances

Allergies and drug side effects

Relevant dietary restrictions

Patient’s lifestyle habits

Past history / issues

Policy Amendments:

We may update this privacy policy from time-to- time by posting a new version on our website. You should check this page occasionally to ensure you are happy with any changes made by us on the website. After such revisions take effect, your continued use of the website, will indicate your acceptance and acknowledgment of the terms of the revised Privacy Policy.

Precautions to take while using the website:

We advice that you take the following precautions to ensure the safety of your data:

Use a complex password and do not disclose it to anyone. Change it frequently and never write it down. Remember, you will be responsible for all actions taken in the name of your account.

Keep your computer safe by using up-to- date anti-virus security software and the latest browser.

Be aware of increasingly common phishing mails that use your email address to contact you and ask you for personal or sensitive information. Also know that and its representatives will not send you emails asking for personal or sensitive information. So if ever asked to provide such information, you can be certain that it is not from our side.

Cookies Policy

To enhance your experience on our websites, many of web pages use cookies. Cookies are small text files that are placed in your computer’s browser to store your preferences. Cookies, by themselves, do not provide your email address or other personal information unless you choose to provide this information to us . Once you choose to provide personal information to a web page, this information may be linked to the data stored in the cookie. A cookie is like an identification card. It is unique to your computer and can be read only by the server that gave it to you.Analytics cookies store information about what pages people visit, how long they are on the site, how they got there, and what they click on. Information supplied by analytics cookies helps our site to analyze the profile of visitors and provide them with a better experience. Analytics cookies do not collect or store personal information (for example, names or addresses), so this information cannot be used to identify individuals. Some areas of our websites allow users to log in and retrieve personal information and account details. Some of these areas use a cookie in order to remember account information.If you want to control which cookies you accept, configure your browser to accept all cookies or to alert you every time a cookie is offered by a website’s server. Most browsers automatically accept cookies. You can set your browser options so that you will not receive cookies and you can delete existing cookies from your browser. You may find that some parts of this site will not function properly if you have refused cookies.