Privacy Is Our Promise
We may access information:
- provided directly by the patient.
- provided on the patient’s behalf with the patient’s consent.
- from a health service provider who refers the patient to medical practitioners.
- from health service providers to whom patients are referred.
The use of information that we collect from you:
When you create an account to become a registered user on our site, or choose to interact with us in other ways, such as subscribing or purchasing an product, applying for our membership, submitting questions or comments or requesting information or materials, we will collect certain personal information from you. The type will vary but may include name, address, phone number, billing and delivery information, email address, credit card information and other demographic information. We do not collect Social Security numbers via our website.
We will not use or disclose your personal information to any other persons for any other purpose unless:
You have consented. For patients, the use or disclosure is for a purpose directly related to providing you with health care and you would reasonably expect us to use or disclose your personal information in this way;
For other individuals, the use or disclosure is for a purpose related to providing you with services and you would reasonably expect us to use or disclose your personal information in this way;
We have told you that we will disclose your personal information to other organisations or persons.
What kind of information we collect:
We collect personal information from you that is reasonably necessary to provide you with health care services. Often this may include collecting information about your health history, family history, your ethnic background or your current lifestyle to assist the health care team in diagnosing and treating your condition. We collect personal information from you that is reasonably necessary to engage with you for the primary purpose, including the provision of services we are providing to our customers.
Who may access the Information
Your personally identifiable information can be accessed only when the employees who are designated to carry out your requested activity, and all such employees are bound to strict confidentiality obligations. The employees will take reasonable steps to correct personal information where it is satisfied they are not accurate or up to date. From time to time they will ask patients to verify the personal information filled by them is correct and up to date.We take appropriate steps to protect the personal information you share with us. We have implemented reasonable technology and security features to safeguard the privacy of your personal information. However, you must appreciate and understand that complete confidentiality and security is not yet possible over the Internet, and privacy cannot be assured in your communications to us. You acknowledge that personal information is disclosed at your own risk, and may be subject to unauthorized use by others. This may result in you receiving unsolicited messages from other parties. We are and will not be responsible in any manner for direct, indirect, special or consequential damages, howsoever caused arising out of the communication of information to us. We will permit only authorized employees, who are trained in the proper handling of customer information, to have access to that information.
Your Prescription will be Confidential
Confidentiality is one of the core duties of medical practice. It requires health care providers to keep a patient’s personal health information private unless consent to release the information is provided by the patient. Patients routinely share personal information with health care providers. If the confidentiality of this information were not protected, trust in the physician- patient relationship would be diminished.
Information found in prescription files
Information about a patient’s state of health
History of prescription drug use
Other non-drug treatments
Use of alcohol, nicotine or illicit substances
Allergies and drug side effects
Relevant dietary restrictions
Patient’s lifestyle habits
Past history / issues
Precautions to take while using the website:
We advice that you take the following precautions to ensure the safety of your data:
Use a complex password and do not disclose it to anyone. Change it frequently and never write it down. Remember, you will be responsible for all actions taken in the name of your account.
Keep your computer safe by using up-to- date anti-virus security software and the latest browser.
Be aware of increasingly common phishing mails that use your email address to contact you and ask you for personal or sensitive information. Also know that healthkartwheel.com and its representatives will not send you emails asking for personal or sensitive information. So if ever asked to provide such information, you can be certain that it is not from our side.